All rights reserved by the website  To the extent permitted by law, all the information and materials provided on this website, both written and pictorial, are subject to copyright protection or other forms of intellectual property protection of Diamantic d.o.o., Brezovica 50, 8000 Novo mesto.


Diamantic d.o.o.  respects and protects your privacy. When you browse the website, you are anonymous; we do not collect personal information, unless you consent to the use of cookies (for more information on using cookies on web pages, please read the page how to use cookies). For statistical purposes, Diamantic d.o.o. reserves only the right to obtain those data about website visitors, which are based on individual characteristics.

Notwithstanding the previous paragraph, a web server is automatically designed to store the log files of the web server at each website visit (for example, an IP address – a number that identifies each computer or other device on the web). Diamantic d.o.o. and its concession holders do not process the collected data separately and do not link them with other data.
For some sections of our website, you will be entrusted with your personal information for the purpose of correspondence, registration on web pages, demand, filling in a form to receive news, filling out a reservation form, etc. Diamantic d.o.o. as the data controller guarantees and undertakes everything to protect personal data as confidential in accordance with the provisions of the applicable law. We shall not disclose any data you provide to third parties or unauthorized persons and we shall use and process the data only for the purpose you have provided us with.

The personal data received shall be processed by the completion date of the contractual obligation, as long as we have a legitimate interest in processing these data, and as long as this is dictated by the legal basis. Where an order covers various news, promotions and notifications, we shall process your personal data until further notice. By participating in the prize games, we shall process your personal data by the deadline specified in each prize game.

You can unsubscribe from the newsletter at any time by clicking on the marked link in the received e-mail, by sending an e-mail to, or by sending a cancellation letter to Diamantic d.o.o., Brezovica 50, 8000 Novo mesto.
In case you want to know which of your personal data are being processed and for which purposes and if you want to apply any of the legal claims regarding the processing of your personal data (need-to-know, restriction, deletion, correction, data transfer or raise an objection), send an email to, or send a written request to Diamantic d.o.o., Brezovica 50, 8000 Novo mesto.

In order to realize the purpose of smooth operation and improvement of the user experience, the website contains i.e. cookies. You can read more about cookies on the page how to use cookies.

The site in which the web site server is located is adequately physically protected.


All data and materials on this website are for information purposes only. Diamantic d.o.o. is making efforts that the available data are correct, up-to date, and complete, but does not accept any legal liability, which refers to the accuracy, completeness or usefulness of any data, product or described procedure.
Neither Diamantic d.o.o nor any other legal person or entity that participated in the creation and development of this webpsite is liable for any damage resulting from the access, use or inability to use the information on these websites or for any errors or deficiencies in their content.

Diamantic d.o.o. cannot be held liable for the damages (including those caused by viruses) of a computer equipment, mobile phones or any other application that can be accessed at due to the visits to the website or any use thereof. Diamantic d.o.o. is not responsible for any damage to any kind that may arise from the use or inability to use these websites.

Diamantic d.o.o. reserves the right to change the content of this site at any time, by any means and regardless of the reason, without prior notice, and shall not assume any responsibility for any consequences of such changes.


For various reasons, some websites or sub-pages may contain links to various external sites, such as other Internet sites, individual pages, or other sources. We are not responsible for accessibility, content or external link errors; users of the website cannot assume that the websites of external links respect the same principles regarding respect for privacy and personal data protection as taken into account by  Diamantic d.o.o. When visiting and using related websites, the reliability of Diamantic d.o.o. is excluded for all cases.


These websites contain copyrighted material.  For these materials, the contributors or other copyright holders retain the reproduction or redistribution rights. All persons who reproduce or re-distribute this information are expected to respect the terms and conditions required by authors or copyright holders. However, protected materials can nevertheless be quoted and used in a bona fide manner, in accordance with copyright regulations.


We offer two ways of booking our capacities on our websites.
The first one is via e-mail, where you can send us your request and we will send you an offer. But however, this is not enough for the reservation to be confirmed, as the essential requirement for the validity of the application is your confirmation of the booking or our offer. In case we do not receive your confirmation, it is considered that the reservation has never been ordered.
In addition to the above, we offer you the possibility of direct booking and credit card payments online. In this case, the reservation will be confirmed and paid as soon as you definitely confirm the payment process. By doing this, we guarantee you, of course, that you will get exactly the same accommodation as you have chosen it.
If the children are with you, please also provide the number of persons for whom the stay is required. Depending on the estimated number of the children and the other reservation data, the price of the arrangement is calculated automatically and also displayed on the screen. Let us know that in the case of bookings and online payments, you are deemed to have read these terms and conditions and that you agree with them.
The guest has the right to make a reservation. In the case that the guest terminates the arrangement, Diamantic d.o.o. has the right to reimbursement of costs due to cancellation. The amount of the refund of the cancellation fee depends on the time when the guest submitted the cancellation. Diamantic d.o.o. is entitled to the following percentages of the price of the package in case of cancellation of the arrangement:

Not coming – 100% of the amount of the reservation.
Up to 2 days before arrival – the amount of 1 day of booking.

If the arrangement changes if it is so wishes, or for reasons of force majeure, without there being any reason for this on the Diamantic d.o.o. due to improper service, the guest has no right to claim any compensation or price reduction. Cancellation must be sent by e-mail to or in writing to Diamantic d.o.o., Brezovica 50, 8000 Novo mesto.

Value added tax is included in all prices from our offer. In case of dispute between the parties, Local Court in Novo mesto shall have jurisdiction in any dispute.


In order to optimize the web page in terms of system performance, practicability and provision of useful information about the services, Diamantic d.o.o. automatically collects and stores information in log files on the user’s computer. These include the user’s Internet Protocol (IP) address, data on the browser type and language settings, the operating system, Internet Service Provider (ISP), and date/time of the visit.

Diamantic d.o.o. uses these data to effectively manage the web pages in order to find out more about the behaviour of customers across the web pages, to analyse trends, and to collect comprehensive demographic information about the users. The collected data can be used for marketing and advertising purposes, as well as for communication (e.g. the optimization and enhancement of the user experience to guarantee more attractive offers and services).

In the event of the usage of data which are not personal data, together with personal information, such data are treated as personal data as long as they are used collectively.

Also for the information gathered from cookies and other comparable techniques the Declaration on the Protection of Personal data from these Terms and Conditions applies.


Web pages, e-mails, web services, advertising and interactive applications can use the so-called cookies (hereinafter: “cookies”) for the optimization of services.

A cookie is a small file usually containing a sequence of letters and numbers that is loaded into the user’s terminal equipment (computer, mobile device, etc.; in these Terms and Conditions generally referred to as: “computer”) when visiting the Diamantic d.o.o. website (Diamantic d.o.o. sends the cookie file to the user’s computer hard drive). For example, the Diamantic d.o.o. website can then use them to identify the user’s devices when the connection between the web server and the web browser is established. The main purpose of the cookie is to enable the web server to provide the user with customized web pages allowing for a more personal experience during a visit to the Diamantic d.o.o. website and better response capabilities to individual user’s requirements. Cookies allow Diamantic d.o.o. to obtain more information about how users use their web site, and also as a means of improving the user’s experience during their visit to a certain web page.


Diamantic d.o.o. can use the following types of cookies on their web pages:

  • temporary or session cookies (hereinafter: “session cookies”): these are temporary cookies that are stored in the cookie file in the user’s browser for the duration of the user’s session (for the duration of the browsing and are deleted with the expiry of the session). These cookies are required for the proper operation of specific applications or functionalities on Diamantic d.o.o. web pages;
  • our own cookies (1st party cookies) originate from the Diamantic d.o.o. web pages the user is visiting and may be permanent or temporary. Web pages use these cookies to store information that will be reused during the user’s next visit to the site.

More information about cookies can be found on the world wide web, for example on the following web page:

Where the user’s consent is necessary for the usage or installation of cookies, Diamantic d.o.o. will obtain the user’s consent before using them or installing them into the user’s device (computer).


For the continuous optimization of their marketing communications, Diamantic d.o.o. uses the analytical software Google Analytics by Google Inc. on their web pages, which uses cookies for the purpose of analysing traffic (counting visitors, identification of browsers and keywords in search strings, problems with the navigation Panel). The web page or Diamantic d.o.o. informs the user about the cookies and obtains their consent before using them or downloading them to the user’s device (computer).

This allows for online behaviour tracking; in the collection stage, the cookies store information on how users use the web page, including the number of displayed pages, where the user comes from (geolocation), time of the visit and the number of visits, in order to enhance the web page and ensure a quality user experience. These data are collected through tracking cookies. Data obtained through cookies are anonymous and are not associated with personal information. Diamantic d.o.o. does not share this information with any third party for their own use. If the user does not accept cookies, no information is stored.


Cookie names Type of cookie First or Third party Can be blocked Session or Persistent Expiry Time Purpose


In accordance with the regulations, technical data storage or access to them is exclusively permitted for the transmission of a message through an electronic communications network, or if this is necessary to provide an information society service that the user requests. Diamantic d.o.o. uses the following cookies for this purpose: their own session cookies and cookies for counting the number of visitors; cookies are only stored for as long as necessary in order to achieve their purpose or for the duration of the browsing session at the longest, and are deleted at the end of the session.


Diamantic d.o.o. users can accept or reject all cookies on all visited web pages, whereas it shall be taken into consideration that most browsers automatically accept cookies; or block the usage of cookies by changing the settings in their web browser. For example, in Internet Explorer 8.0, the following needs to be carried out: 1. Select “Tools” and then “Internet Options”. 2. Click on the “Privacy” tab. 3. Use the slider to select the desired setting. In other internet browsers, follow the instructions of the browser in question to change the settings of the browser or delete cookies.

If cookies are disabled, some functions and complete functionality of the web page are no longer available or do not operate properly.


In the questions about the protection of your personal data when using this site, and also in the case of other questions relating to this website, send an email to


Last Updated on 10 May 2019.